Click on each day below to see what we have in store

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08:45 - 09:00

Welcome of the day

Chris McCann, Director of Communications, Insight and Campaigns for Healthwatch England will be opening each day of Healthwatch Week with an overview of the day ahead, what you can expect from sessions, and reflections from the previous day.

Who is this session for? All Healthwatch Staff

09:00 - 10:00

Welcome to Healthwatch Week

Join Sir Robert Francis, Chair of Healthwatch England and Imelda Redmond CBE, National Director, Healthwatch England, followed by a message from the Secretary of State for Health and Social Care, The Rt Hon Matt Hancock MP, for the opening of Healthwatch Week. This session will reflect on the past year, including the accomplishments and challenges we have faced as a network and an opportunity to hear about our future direction.

Who is this session for? All Healthwatch Staff

10:00 - 10:15


10:15 - 11:15

Health Equity in England: The Marmot Review 10 Years On

Professor Sir Michael Marmot, Director of The UCL Institute of Health Equity, interviewed by Shaun Lintern, Health Correspondent, The Independent will reflect on the findings of the Marmot Report, what has happened 10 years on, and how the Healthwatch network can contribute to reducing inequalities.

Who is this session for? All Healthwatch Staff

11:15 - 11:30


11:30 - 12:30

“I go to the meetings, how do I tell people what I’ve done” – Identifying and articulating the impact of influencing through boards, committees and groups

This session will discuss how your stakeholder influencing can be linked to change. Often a series of small interventions over time, or commitment to attend particular forums can lead to significant decisions benefiting the public. But often these decisions are taken behind closed doors and Healthwatch may not be publicly named as being fundamental to the changes. How do we get better at pinpointing what we’ve achieved? What language can we use to promote our involvement to people, in funding bids and conversations with commissioners? How can a Theory of Change approach be used to enhance our influencing work?'

Who is this session for? Senior Leaders of Local Healthwatch

12:30 - 13:30

Lunchtime session: Equality, Diversity and Inclusion – our strength and our weakness:

Joy Beishon, National Programme Lead - Equality, Diversity, Inclusion, Healthwatch England leads this session for Senior Leaders of Healthwatch which will introduce the equality, diversity and inclusion (EDI) work being developed by Healthwatch England. This session will provide an opportunity to share your reflections on your challenges and successes, and to contribute to the development of the EDI framework.

Who is this session for? Senior Leaders of Local Healthwatch

13:30 - 14:30

How to communicate impact

This session will look at how and why we need to communicate our impact to a range of audiences. Looking at national and local examples, we will review what has worked well for Healthwatch in the past, provide you with a preparation checklist, and offer some guidance on how to best communicate the achievements of your local Healthwatch.

Who is this session for? Healthwatch staff with a responsibility for written communications

14:30 - 14:45


14:45 - 16:00

Carrying out research with underrepresented groups during the Covid-19 pandemic

In this session we will explore what you can do to involve communities we don't often hear from, particularly when face-to-face engagement is not possible during the COVID-19 pandemic. Two Healthwatch will share their learning, and there will also be an opportunity to share your experiences and ask questions.

Who is this session for? Healthwatch Researchers and Engagement Officers

16:15 - 17:15

Shaping Healthwatch England’s Future Strategy

Healthwatch England National Director, Imelda Redmond, will lead this session discussing Healthwatch England’s strategic review. This is an opportunity to hear more about our strategy review and contribute to the discussion around our future direction.

Who is this session for? All Healthwatch Staff



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