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1. What if I have forgotten my password, cannot find it, or would like to update it?
You will find your password in your invitation email. If you are unable to locate your password, please click "Log in | register" in the top right-hand corner of the website and then click "Forgotten password" on the next page. You will receive an email with a link to reset your password.
2. What should I do if the page is not responding when I try to login?
If you are currently using Internet Explorer, please try to log in from Microsoft Edge or Google Chrome. If you continue to have problems logging in or are already using one of the suggested browsers, please email the team.
3. Will I still be able to view the webinar after the event if I am unable to attend on the day?
The full webinar will be available to view after the event.
4. Will I be able to ask questions and communicate with the speakers?
The live sessions are designed to be interactive and engaging and will allow for plenty of opportunities to interact with the speakers, take part in polling activities and submit your questions during the sessions.
6. How do I test my connection?
We recommend that you use wired headphones for the best viewing experience and have a stable connection. For further details, please read the technical support guide.
7. Where can I see the event agenda?
The full agenda can be viewed on the agenda page. You can build a personal event schedule for each day by clicking on the star icon next to each session.
8. How do I get involved in the Meet your peers networking page?
Make sure to opt in by ticking the relevant box during registration to appear on the Meet your peers page. You will also have the opportunity to add a mini bio and photo during registration. Click here to access the Meet your peers page. Once on the page you can use the chat bubble on people’s profile images to initiate instant chats if they’re online, or to land an email in their inbox if they’re not. If you’re looking for someone from a specific company, or with a particular job title, you can use the search bar to bring up attendees that match your criteria.
9. What can I use the chat function for?
You can chat to likeminded individuals, the organisation team, speakers and sponsors or exhibitors, as well as collaborating on documents, using a whiteboard, sending documents. You can also use this to have video and voice calls with groups or individuals.
10. Am I able to create my own group?
Yes, if you click on the menu bar and then select the group button at the bottom of the chat function, you will be able to create your own group select the pen in the top right hand corner. The chat can be set to private, public or password protected.
11. How can I get in contact with an exhibitor pre-event?
Yes, either by using the contact details on the exhibitor's page or via the chat box if they have opted in.
12. What is the dress code?
Civilians - Smart civilian attire.
Military – MTP/ working dress.
13. Will lunch be provided?
Yes, a buffet lunch will be provided. Please contact us if you have any dietary requirements.
14. What time does the event start?
The first speaker will start their welcome address at 09:00. However, arrival tea and coffee will be available from 08:00.
Those joining us online are encouraged to log on 10 minutes before the welcoming address to ensure they are connected to the live link.
15. Can I invite someone to attend?
To attend in person, this event is by invite only. However, if you would like to attend virtually only please contact us and you request to attend will be considered.
16. Can I book a private meeting?
If you would like to book a private meeting room please send us a message via the ‘Get in touch’ form using the ‘Book a private meeting’ subject and provide us with the details of your meeting. Please note, availability is on a first come first served basis.
17. Where will the in-person event take place?
The event is taking place at Oakley Hall.
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