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Agenda

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08:45 - 09:00

Introduction to the day

Imelda Redmond CBE
Imelda Redmond CBE, National Director of Healthwatch England and Chris McCann, Director of Communications, Insight and Campaigns for Healthwatch England introduce the final day of Healthwatch Week.

What will you gain from attending? In this session, delegates will find out what you can expect from sessions, and hear reflections from the previous day.

Who is this session for? All attendees

Speakers: Imelda Redmond CBE, National Director of Healthwatch England with Chris McCann, Director of Communications, Insight and Campaigns, Healthwatch England

09:00 - 10:00

Using our new Healthwatch brand

Join us to find out how to put our new brand messaging and visual identity into practice at your local Healthwatch. You told us that Healthwatch needs to be a relatable people’s brand, which is just what we’ve set out to do.

What will you gain from attending? This is an informative session to better understand why we’ve done a brand refresh and how your local Healthwatch can put it into action. We’ll share practical resources about how to write and look like Healthwatch – covering both tone of voice and visual elements. You’ll also have a chance to find out about our next steps on the project and ask any questions.

Who is this session for? All attendees, but particularly communications and engagement leads.

Speakers: Ben Knox, Head of Communications, Healthwatch England and Tima Moledina, Communications Manager, Healthwatch England 

 

Turning evidence into change: Stakeholder influencing workshop

Find out how to use strategic thinking and processes to plan for influencing and change throughout every stage of a research or evidence-gathering project.

What will you gain from attending? Hear from a local Healthwatch who have successfully achieved a policy or operational change as a direct result of their research and evidence and why their approach worked.
Practice stakeholder mapping and learn essential steps for developing and implementing a stakeholder engagement plan for a project.
Troubleshoot barriers to engagement and influencing with peers.

Who is this session for? Engagement, policy and research staff.

Speakers: Urte Macikene, Policy and External Affairs Manager, Bren McGowan, Senior Policy Advisor, and Olly Grice, Collaboration and Regional (South) Manager, Healthwatch England

10:15 - 11:15

Public health – the long-term view

Professor Ivan Browne, Rosamund Kissi-Debrah, Alice Wiseman
Public health services have been at the heart of the country’s fight back against COVID-19, and local Healthwatch up and down the country have been there to assist local public health teams.

But what is our role in public health longer-term? What will the public health landscape even look like after Public Health England?

What will you gain from attending? Join speakers from across public health to learn how user voice can help play a vital role in health protection and health promotion.

Who is this session for? All attendees

Chaired by: Lee Adams, Healthwatch England Committee Member
Panellists: Professor Ivan Browne, Director of Public Health, Leicester City Council. Rosamund Kissi-Debrah. Campaigner and co-founder, Elle Roberta Family Foundation and Alice Wiseman, Director of Public Health, Gateshead Council

11:30 - 12:30

Working together: CQC, NICE and Healthwatch England

Sir Robert Francis QCGillian Leng, Imelda Redmond CBE, Ian Trenholm
User experience is increasingly being seen as a valuable source of insight right across health and care.

While Healthwatch is not the only player in town, we are the biggest independent source of user experience data.

What will you gain from attending? Join this session to learn how your work can help with big decisions, from what care should be on offer in the future to how we use people’s feedback to protect quality and safety of services.

Who is this session for? All attendees

Chaired by: Sir Robert Francis QC, Chair of Healthwatch England
Speakers: Imelda Redmond CBE, National Director, Healthwatch England, Ian Trenholm, Chief Executive, Care Quality Commission and Professor Gillian Leng CBE, Chief Executive, NICE

13:30 - 14:30

Healthwatch: the next step

Sir Robert Francis QCImelda Redmond CBE
As we close Healthwatch Week 2021, join Sir Robert Francis, Chair of Healthwatch England; Imelda Redmond CBE, National Director of Healthwatch England, Gavin Macgregor, Head of Network Development at Healthwatch England and Chris McCann, Director of Communications, Insight and Campaigns at Healthwatch England, to discuss the next stage of the Healthwatch network support offer as we move through the changing landscape. The conversation will also focus on the Healthwatch England strategy, how your priorities and contributions have shaped it and the next steps we can take together to make a difference.

Who is this session for? All attendees

Speakers: Sir Robert Francis QC, Chair of Healthwatch England, Imelda Redmond CBE, National Director of Healthwatch England, Chris McCann, Director of Communications, Insight and Campaigns at Healthwatch England and Gavin Macgregor, Head of Network Development at Healthwatch England

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Speakers

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Awards

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Agenda

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