Feel free to get in touch if your answer isn't here
1. What if I have forgotten my password, cannot find it, or would like to update it?
You will find your password in your invitation email. If you are unable to locate your password, please click "Log in" in the top right-hand corner of the website and then click "Forgotten password?" on the next page. You will receive an email with a link to reset your password.
2. What should I do if the page is not responding when I try to login?
If you are currently using Internet Explorer, please try to log in from Microsoft Edge or Google Chrome. If you continue to have problems logging in or are already using one of the suggested browsers, please email the team.
3. Will I still be able to view the sessions after the event if I am unable to attend on the day?
The plenary sessions will be recorded and available on OneFinance after the event.
4. Where can I see the event agenda?
The agenda can be viewed on the agenda page.
Once registered, you will see only the sessions you have booked on to. If you would like to see the full agenda please log out.
5. If I am attending in-person can I attend a digital session or vice versa?
The workshops are digital or in-person only which means you cannot attend a digital workshop if you are attending in person and vice versa.
If you have any thoughts, opinions, ideas or comments you would like to make on the topics of the workshops you can’t attend, you can head to the Forum page and join the conversation by posting in one of the discussion threads. These pages will be open before, during and after the event.
6. How do I access the virtual event?
On the day of the event, log in and select the ‘Watch live’ tab. The stream will start 30 minutes before the first session.
7. Will I be able to ask questions and communicate with the speakers?
The sessions have been designed to be interactive, engaging and to allow for plenty of opportunities to interact with the speakers, take part in polling activities and submit your questions during the sessions.
The opening and closing plenary sessions will be hybrid. In these sessions both in-person and digital audiences can interact with the presenters and other audience members through sli.do and the Hive platform.
The workshops will be in-person or digital only. These sessions will be highly interactive. Presenters in the workshop will explain how you can get involved, whether it is an in-person only session or a digital session.
8. How do I test my connection?
We recommend that you use wired headphones for the best viewing experience and have a stable connection. For further details, please read the technical support guide.
9. How will networking work virtually?
The Hive digital platform has a chat feature, discussion forums and a ‘meet your peers’ page to enable discussion outside of the workshops. While there isn’t a designated networking session for those attending digitally, workshops have been designed to enable colleagues to come together to discuss key themes, reconnect and make new contacts.
10. How do I get involved in the Meet your peers page?
Make sure to opt in by ticking the relevant box during registration to appear on the Meet your peers page. You will also have the opportunity to add a mini bio and photo during registration. Click here to access the Meet your peers page. Once on the page you can use the chat bubble on people’s profile images to initiate instant chats if they’re online, or to land an email in their inbox if they’re not. If you’re looking for someone from a specific company, or with a particular job title, you can use the search bar to bring up attendees that match your criteria.
11. What can I use the chat function for?
You can chat to likeminded individuals and set up group chats. You can also use this to have voice calls with groups or individuals, as well as using collaborative whiteboards and sending documents.
12. Am I able to create my own group?
Yes, if you click the groups button at the bottom of the chat function, you will be able to create your own group. Select the pen in the top right hand corner. The chat can be set to private, public or password protected. After entering the name of your group, click on the i in the top right corner of the chat to add users.
14. What is the follow up from the event to keep conversations going?
This event is part of a wider programme of engagement through which finance colleagues are able to collectively develop and shape the planned refresh of our functional strategy, which will cover the upcoming SR period 2022-25. As the refreshed strategy is developed we will continually test it with the Finance Strategy Board and Finance Leadership Group before presenting it at a second Finance Leaders Conference in Spring 2022. It will then be used as the basis for many of the session topics and themes during the Finance Conference in June 2022.
15. I want to get more involved with the GFF strategy refresh!
Great! Please email us on [email protected] with the area you are interested in and we’ll keep the conversation going.
16. How can I be sure the event is COVID safe?
In line with Government guidance that all venues are able to open with capacity limits lifted, we have taken measures to ensure the venue is COVID secure. The team has ensured that the venue is well ventilated, with tables well-spaced to enable limited close contact with people you do not live with.
Delegates are welcome to bring masks for their own use should they wish and may also choose to take a free test before the event. These are personal choices which can help reduce your risk of catching or spreading COVID-19.
