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1. What if I have forgotten my password, cannot find it, or would like to update it?
If you are unable to locate your password, please click the 'Forgotten Password?' button. You will receive an email with a link to set a new password.
2. Is there a cost to attend the event?
Yes. Visit the Costs page to view all available delegate packages and associated costs.
3. If I purchase a standard or day delegate ticket, will my colleague and I be able to attend on different event days under the same ticket?
No, tickets can not be shared between delegates. Entrance to the event is restricted to the person registered to attend only.
4. I would like to attend the event with my colleagues. Can we register in one booking?
Yes.
To register up to 15 delegates, please complete our online registration form.
To register 16 or more delegates, please complete this year's block booking form.
Please ensure all fields in the spreadsheet are completed in full. Once submitted and approved, the lead booker will be advised on how delegates can log into the system and complete the rest of their details.
In order to comply with GDPR regulations, please ensure that your completed spreadsheet is password protected before sending it via e-mail. Please provide us with your department name and spreadsheet password by either calling us on 020 8481 3302 or via our secure Contact Form. We will be unable to accept spreadsheets which are not password protected. By providing us with a completed form, you confirm that all named delegates have given permission for you to share their personal data.
One invoice for the group will be issued. Please note there is no discount for block bookings.
5. Is my place at the event confirmed once I complete registration?
Fees become due as soon as we have confirmed your place at the Conference. All fees must be paid within a month of the invoice date or by Friday 27 May 2022, whichever is sooner, to guarantee your place at the conference.
If your fees have not been paid before Friday 27 May 2022, you will not be allowed entrance to the event. All fees are subject to VAT.
6. I have registered for the event but can no longer attend. Can I cancel or send a substitute in my place?
If you have to cancel any aspect of your booking, we ask that you contact us as soon as possible. As per the terms and conditions of your booking, fees become due as soon as we have confirmed your place on the conference, regardless of whether your registration has been paid yet or not. We regret to inform you that we cannot give refunds for cancellations.
Substitute delegates are very welcome and will not incur a transfer charge if made up until and including 29 May 2022. Substitutions can be made between 30 May 2022 and 6 June 2022 but are subject to approval and will incur a £75 admin charge for immediate payment. From 7 June 2022, substitutions cannot be made. Entrance to the event is restricted to the person registered to attend only.
Please see our full terms and conditions on the Costs page.
7. How can I pay for the conference
After 27 May you will no longer be able to request to pay by invoice, we are still accepting card payments. We can accept Government Procurement Cards (VISA/Mastercard), please check with your accounts department that your card is approved to be used with Live Group or it may be declined.
8. Will lunch be provided at the in-person event?
Yes, lunch and refreshments will be provided on both event days.
If you have any dietary requirements, please make sure to add these into your registration.
9. What is the dress code for the in-person event?
Dress code for the event, pre-dinner refreshments and gala dinner is business casual.
10. Will accommodation be provided for the in-person event?
In-person Full Delegate tickets include accommodation at select hotels around Manchester on Tuesday 14 June only. You will have the option during registration to add accommodation for Monday 13 June for an additional cost.
In-person Day, In-person Day 1, In-person Day 2 and 2 Day Digital packages do not include accommodation. Visit the Costs page to view all available delegate packages.
During registration for your standard delegate package, you will be required to select your hotel. Hotels are allocated on a first come first served basis and special room requests are subject to availability. Accommodation will be booked for you once you have completed and paid for your registration.
If you change any of your plans, please make sure that your travel and accommodation details match up. For any changes to your hotel reservation, please contact us. HM Treasury will not be responsible for any cancellations or changes to room reservations that we have not been notified about. Transfers will not be provided between the venue and each hotel.
11. I am attending online, will I be able to ask questions and communicate with the speakers?
The live sessions are designed to be interactive and engaging and will allow for plenty of opportunities to interact with the speakers, take part in polling activities and submit your questions during the sessions.
12. When will you announce the speakers and sessions, and when can I book the individual sessions I want to attend?
Sessions will be announced in the coming months. If you have already registered, we will email you to let you know when you can pick your sessions. If you have not yet registered by this time, you will be able to pick your sessions when you go through registration.
13. If I am attending in-person can I attend a digital session or vice versa?
If you book a digital ticket you will have access to all digital content and on-demand content from the conference.
If you book an in-person ticket you will be able to access all in-person and digital content. Please note, if you book a Day 1 or Day 2 ticket you will only have access to the content for that day, you will not be able to attend the other day digitally.
14. I would like to present at the conference. How can I get involved?
Please contact the Government Finance Function programming team on [email protected]
15. How will networking work virtually?
The Hive digital platform has a chat feature, discussion forums and a ‘meet your peers’ page to enable discussion outside of the workshops. These pages will be launched in the coming months to allow you to network in the lead up to the event.
16. I want to get more involved with the GFF strategy!
Great! Please email us on [email protected] with the area you are interested in and we’ll keep the conversation going.
17. How can I be sure the event is COVID safe?
In line with Government guidance that all venues are able to open with capacity limits lifted, we have taken measures to ensure the venue is COVID secure. The team has ensured that the venue is well ventilated with ample space to enable limited close contact with people you do not live with.
Delegates are welcome to bring masks for their own use should they wish and may also choose to take a test before the event, which they can arrange themselves. These are personal choices which can help reduce your risk of catching or spreading COVID-19.
