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1. How do I join the virtual event?
It couldn’t be simpler to join the event remotely. We have developed a platform which will host all event content from which you can view speaker streams, interact with other delegates in live chat and submit questions.
Once you have signed up for the event and received your login details, you will be able to return to this platform at the time of the event to take part. You will also be notified of any useful content posted on the platform ahead of the event, too.
2. Can I invite my colleagues to view the virtual event?
Absolutely, though fees may apply. One of the great benefits of a virtual event is the room capacity is limitless – no squeezing into a stuffy lecture hall. We would encourage you to share the event with colleagues who may benefit from the discussions.
3. What happens to the event content post-event?
Missed something vital? All content from the event, as well as pre- and post-event bonus content, will all be made available to viewers 24 hours from the close of the session.
We believe this not only frees viewers up to enjoy the content without the burden of taking notes, but is also more useful to viewers when demonstrating event ROI and following up on any learnings from the day’s sessions.
4. How can I contribute my thoughts to the virtual event?
Just like a physical event, a virtual event is a two-way street, and we encourage discussion, networking and communication as much as possible!
To facilitate this, the virtual event platform has functionality built-in to allow chat between delegates, live activities for viewers to engage in, and live chat with the speakers, increasing your access to the experts during Q&A sessions.
5. What can I use the chat function for?
You can chat to likeminded individuals, the organisation team, speakers and sponsors or exhibitors, as well as collaborating on documents, using a whiteboard, sending documents. You can also use this to have video and voice calls with groups or individuals.
6. Can I video call?
Yes, if you select the video icon at the top of the chat it will initiate a video call with up to 15 attendees. If you are already on a group call and you add another attendee, then they will see a 'join call' option in the chat.
7. Am I able to create my own group?
Yes, if you click on the menu bar and then select the group button at the bottom of the chat function, you will be able to create your own group select the pen in the top right hand corner. The chat can be set to private, public or password protected.
8. Can I speak to exhibitors directly?
Yes, if you head to the page of the exhibitor you would like to talk to, the chat for them will appear in the right corner.
9. What if I have forgotten my password, cannot find it, or would like to update it?
You will find your password in your invitation email. If you are unable to locate your password, please click "Log in | register" in the top right-hand corner of the website and then click "Forgotten password" on the next page. You will receive an email with a link to reset your password.
