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Frequently Asked Questions

Feel free to get in touch if your answer isn't here

1. What if I have forgotten my password, cannot find it, or would like to update it?

If you are unable to locate your password, please click "Log in | register" in the top right-hand corner of the website and then click "Forgotten password" on the next page. You will receive an email with a link to reset your password.

2. What should I do if the page is not responding when I try to login?

If you are currently using Internet Explorer, please try to log in from Microsoft Edge or Google Chrome. If you continue to have problems logging in or are already using one of the suggested browsers, please email the team.

3. How do I get involved in the Meet your peers networking page?

Make sure to opt in by ticking the relevant box during registration to appear on the Meet your peers page. You will also have the opportunity to add a mini bio and photo during registration.

Click here to access the Meet your peers page. Once on the page you can use the chat bubble on people’s profile images to initiate instant chats if they’re online, or to land an email in their inbox if they’re not. If you’re looking for someone from a specific company, or with a particular job title, you can use the search bar to bring up attendees that match your criteria.

4. What if I want to share this event with a colleague?

If you would like to nominate a colleague to attend, please ask them to start registration here.

5. What can I use the chat function for?

You can chat to network colleagues, Healthwatch England staff and the organisation team, as well as collaborating on documents, using a whiteboard, sending documents. You can also use this to have video and voice calls with groups or individuals.

6. Who can attend the event?

Healthwatch Week is a free online event for all Healthwatch staff, volunteers and board members. 
 
The agenda will cover a range of topics and themes relevant to all colleagues. There is no restriction on Healthwatch Teams who would like to join  the keynote sessions, we welcome all colleagues in all roles to join the event to hear our speakers and take part in the workshop discussions. 
 
If you have any queries in regards to attendance, please email: [email protected]  
 
Registration for each session closes the working day before the session delivery, unless it is fully booked.

7. Why should you attend? 

There are plenty of benefits to joining us for Healthwatch Week, including:

  • Online opportunities to network, share best practice and discuss with other Healthwatch leaders and colleagues from across the country
  • Developing key skills and discussing how to deal with the challenges facing the network in the year ahead.
  • Helping to build strength and confidence in your ability to better support people in your area.
  • Demonstrating the impact and importance of your work in the health and social care world.

See what else we have to offer

Speakers

We’ve got some incredible speakers for 2022's event. Find out more about them here.

Agenda

Check out the agenda and see what we have in store for you.

Awards

Find out more about the shortlisted awards.