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1. What time does the event start and end each day?
On Tuesday 4 February, the event starts at 09.00 and ends at 17.30 followed by the drinks reception which ends at 19.00.
On Wednesday 5 February, the event starts at 09.00 and ends at 15.30.
2. What time is the drinks reception on Monday 3 February?
The drinks reception starts at 18:30 and ends at 20:00. Please note the drinks reception is fully booked and we are operating a waiting list.
You will have received an email if you are registered for the drinks reception.
3. Is there an awards dinner this year?
There will not be an awards dinner this year, instead there will be a drinks reception on the evening of Tuesday 4 Febuary, available to anyone attending the conference that day.
4. What if I have forgotten my password, cannot find it, or would like to update it?
If you are unable to locate your password, please click "Log in | register" in the top right-hand corner of the website and then click "Forgotten password" on the next page. You will receive an email with a link to reset your password.
5. Is there a cost to attend the event?
Yes. Visit the pricing page to view all available delegate packages and associated costs.
6. If I purchase a Full Conference Pass, will my colleague and I be able to attend on different event days under the same ticket?
No, tickets can not be shared between delegates. Entrance to the event is restricted to the person registered to attend only.
7. I would like to attend the event with my colleagues. Can we register in one booking?
Please go to the pricing page for more information on how to register group bookings.
8. Is my place at the event confirmed once I complete registration?
Your place at the conference (as well as places for any guests on your booking) is reserved and fees become due as soon as your registration is completed.
Payment is required within 1 month of the invoice date or by Friday 17 January 2025, whichever is sooner, to guarantee your place at the conference.
9. I have registered for the event but can no longer attend. Can I cancel or send a substitute in my place?
Cancellations of any part of your booking including accommodation are not permitted for this event.
If you are no longer able to attend, substitute delegates are very welcome and will not incur a transfer charge if made up until and including Friday 17 January 2025. Substitutions can be made after Friday 17 January 2025 and before Friday 24 January 2025 but are subject to approval and will incur a £75+VAT admin charge for immediate payment by credit or debit card.
If you booked via the website, please email [email protected]. If you registered as part of a block booking, please contact your lead booker who will be able to advise you on the process.
10. How can I pay for the conference?
Until 17 January 2025, you can pay by card or request an invoice on the payment page of registration.
After 17 January 2025, we will only be accepting card payments for substitution admin fees and digital registrations. Any last minute in-person registrations after this date are at the discretion of the event organisers and must also be paid by card. We can accept Government Procurement Cards (VISA/Mastercard), please check with your accounts department that your card is approved to be used with Live Group or it may be declined.
Please note, if paying by invoice we require payment within 1 month of the invoice date or by 17 January 2025, whichever is sooner. Invoices will only be sent to you and the additional invoice contact entered on the payment page. If you require the invoice in a different format or to be sent to your organisation's accounts team, please email [email protected].
11. Will lunch be provided at the in-person event?
Yes, lunch will be provided on both event days. If you have any dietary requirements, please make sure to add these into your registration.
12. What is the dress code for the in-person event?
Dress code for the event is business casual.
13. Will accommodation be provided for the in-person event?
Accommodation at select hotels around Liverpool can be added to the Full Conference Pass in registration. Visit the pricing page to view all available delegate packages.
Please note, you cannot book accommodation for only Monday 3 February only.
During registration for your standard delegate package, you will be required to select your hotel. Hotels are allocated on a first come first served basis and special room requests are subject to availability. Rooms are single occupancy, please contact us before booking if you require a double occupancy room. Transfers will not be provided between the venue and each hotel.
14. I am attending online, will I be able to ask questions and communicate with the speakers?
The live sessions are designed to be interactive and engaging and will allow for plenty of opportunities to interact with the speakers, take part in polling activities and submit your questions during the sessions.
15. When will you announce the speakers and sessions, and when can I book the individual sessions I want to attend?
Sessions will be announced in the coming months. If you have already registered, we will email you to let you know when you can register your interest in sessions.
16. If I am attending in-person can I attend a digital session or vice versa?
If you book a digital ticket you will have access to all digital content and on-demand content from the conference.
If you book a Full Conference Pass you will be able to access all in-person and digital content.
Please note, if you book the Single Day Pass you will have access to the in-person and digital content for the specific day you have purchased, you will not be able to attend the other day digitally or access the recordings for the other day post-event.
17. I would like to present at the conference. How can I get involved?
Please contact the Government Finance Function programming team on [email protected].
18. How will networking work virtually?
The Hive digital platform has a chat feature and a ‘meet your peers’ page to enable discussion outside of the workshops. You will need to opt in on the first page of registration to be able to access this.
19. Will I be sent a confirmation number for my hotel booking?
No, providing your name at the hotel reception will be sufficient to check in.
20. I want to get more involved with the GFF strategy!
Great! Please email us on [email protected] with the area you are interested in and we’ll keep the conversation going.
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